GENERAL

MyPolishVPN.com (“our Site”) and the services available through it are operated by Clipse Network LTD (thereafter referenced as “we”, “MyPolishVPN” and “our”). We are a limited company registered in England under company number 10050553 and have our registered office at Kemp House, 152 City Road, London EC1V 2NX.

Clipse Network LTD provides VPN services under the name MyPolishVPN. As a provider of Internet services, MyPolishVPN offers its clients, and their customers and users, the means to disseminate public, private, commercial, and non-commercial information.

MyPolishVPN respects the fact that the Internet provides a forum for free and open discussion and dissemination of information. However, when there are competing interests at issue, we reserve the right to take certain preventative or corrective actions. In order to protect these competing interests, MyPolishVPN has developed these Terms of Service (TOS), which supplement and explain certain terms of each customer’s respective service agreement. These terms are intended as a guide to the customer’s rights and obligations when utilizing MyPolishVPN’s services.

These terms will be revised from time to time. A customer’s use of MyPolishVPN’s services after changes to these terms posted on MyPolishVPN.com website will constitute the customer’s acceptance of any new or additional terms.

One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet’s openness and value, but it also places a high premium on the judgment and responsibility of those who use the Internet to disseminate information to others.

It must be kept in mind that MyPolishVPN does not review, edit, censor, or take responsibility for any information its clients may create. When clients place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech. Also, because the information they place on MyPolishVPN’s network may be carried to a large number of people, including both clients and non-clients of MyPolishVPN, clients’ postings to the Internet may affect other clients and may harm MyPolishVPN’s goodwill, business reputation, and operations.

REFUND POLICY

You may cancel your account with a full refund within 30 days of your initial purchase (“Money Back Guarantee”).

Refunds beyond the 30-day purchase window will be considered, at the sole discretion of MyPolishVPN, if a Subscriber can demonstrate that the Service was not available or usable during the subscription period and that reasonable attempts were made to contact MyPolishVPN to resolve the issue. In this case, MyPolishVPN may provide the Subscriber with a pro-rata refund of service fees paid during the period when the Service was not available or usable.

Refunds are generally processed within seven (7) days, and are made to the original form and currency of payment used for purchase.

Any change to the original purchase, such as upgrading to an extended billing term or purchasing of additional licenses under the same account, shall constitute a waiver of the Money Back Guarantee option. To request a refund under the Money Back Guarantee, send an email with your request to the following email address: Mypolishvpn@clipsevpn.com

PROHIBITED ACTIVITIES

MyPolishVPN clients violate MyPolishVPN policy and the service agreement when the clients, their customers, affiliates, or subsidiaries engage in the following prohibited activities. MyPolishVPN provides a legal service of VPN accounts. The website does not stream or host any video content or any channels. Below, what is banned while using our service:

• P2P and Torrents on all our servers
  • Spamming
  • Intellectual Property Violations
  • Defamatory or Abusive Language
  • Forging of Headers
  • Illegal or Unauthorized Access to Other Computers or Networks
  • Background Running Programs
  • Distribution of Internet Viruses, Worms, Trojan Horses, or Other
  Destructive Activities
  • Facilitating a Violation of these TOS
  • Export Control Violations
  • Spamming Usenet Groups or Message Boards
  • Any Other Illegal Activities

It is MyPolishVPN’s policy to terminate the privileges of customers who commit suspicious behaviour or repeat violations of MyPolishVPN policy and service agreements (without any refund).

Spamming is the sending unsolicited bulk and/or commercial messages over the Internet. It is not only harmful because of its negative impact on consumer attitudes toward MyPolishVPN, but also because it can overload MyPolishVPN’s network and disrupt service to MyPolishVPN clients. Also, maintaining an open SMTP relay is prohibited.

Intellectual Property Violations is the engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. Also, engaging in activity that violates privacy, publicity, or other personal rights of others.

MyPolishVPN is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement laws.

Defamatory or Abusive Language refers to the use of MyPolishVPN’s network as a means to transmit or post defamatory, harassing, abusive, or threatening language.

Forging of Headers refers to the forging or misrepresenting of message headers, whether in whole or in part, to mask the originator of the message.

Illegal or Unauthorized Access to other computers or networks is accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual’s system (often known as “hacking”). This violation also includes any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities refers to the distributing of information regarding the creation of and sending of Internet viruses, worms, Trojan horses, pinging, flooding, mail bombing, or denial of service attacks. Also, it includes any activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.

Facilitating a Violation of these TOS refers to advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate these TOS, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks, and piracy of software.

Export Control Violations refers to exporting encryption software, over the Internet or otherwise, to points outside the United Kingdom.

Other Illegal Activities refers to engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available Ponzi schemes or pyramid schemes. Other examples are fraudulently charging credit cards and pirating software. Other activities refer to any activity, including lawful ones, that MyPolishVPN determines to be harmful to its clients, operations, reputation, goodwill, or customer relations.

The responsibility for avoiding the harmful activities just described rests primarily with the client. MyPolishVPN will not, in normal practice, monitor the communications of its clients to ensure that they comply with MyPolishVPN policy or applicable law. When MyPolishVPN becomes aware of harmful activities, however, it may take any action to stop the harmful activity, including but not limited to, removing information, shutting down a website, implementing screening software designed to block offending transmissions, denying access to the Internet, or other actions MyPolishVPN deems appropriate.

PRIVACY AND SECURITY CONSIDERATIONS

MyPolishVPN is also concerned with the privacy of online communications and websites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, MyPolishVPN urges its clients to assume that all of their online communications are insecure. MyPolishVPN cannot take any responsibility for the security of information transmitted via MyPolishVPN’s facilities.

MyPolishVPN will not intentionally monitor private electronic mail messages sent or received by its clients unless required to do so by law, governmental authority, or when public safety is at stake. MyPolishVPN may, however, monitor its service electronically to determine that its facilities are operating satisfactorily.

MyPolishVPN may disclose information, including but not limited to, information concerning a client, a transmission made using our network, or a website, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. MyPolishVPN assumes no obligation to inform the client that client information has been provided and in some cases may be prohibited by law from giving such notice. Finally, MyPolishVPN may disclose client information or information transmitted over its network where necessary to protect MyPolishVPN and others from harm, or where such disclosure is necessary to the proper operation of the system.

MyPolishVPN may request proofs of your identity (card ID, driver license, etc.) if the order looks suspicious or if it is made from a high risk country. The refuse to send the required documents will result in termination of your account, without any refund of amounts previously paid for this service.

We hope these TOS are helpful in clarifying the obligations of Internet users, including MyPolishVPN and its clients, as responsible members of the Internet. Any complaints about a client’s violation of these TOS should be sent to mypolishvpn@clipsevpn.com

By accepting to use any of our services you agree to receive news about our service, as well as changes in our service and products. We may contact you via e-mail, however we will not disclose your contact details to any third party companies for any commercial purpose.

We reserve the right to revise our policies and Terms of Service at any time.

Any dispute or claim arising out of or in connection with our services shall be governed by and construed with in accordance with the law of England and Wales. The courts of England and Wales shall have the exclusive jurisdiction to settle any dispute or claim.

Latest update: January 2017